Upon the acquisition of the licence, the service provider is granted the right to perform this activity commercially.
An application to acquire the licence shall be lodged with the Tourism and Hospitality Chamber of Slovenia. Once a month, the received applications are reviewed by the commission for the issuing of licences to tourist agencies.
The Tourism and Hospitality Chamber of Slovenia issues a decision on granting the licence, as well as a representative trading licence certificate.
The information related to the issued licence is entered in the Register of Granted Licences.
A ) Conditions and evidence
1. Legal status and registration
Persons who wish to pursue this activity must hold the appropriate legal status (e.g. sole trader, limited liability company, limited partnership). Also, they need to register the business activity, and be entered in the Slovenian Business Register.
Supporting evidence
Extract from the Slovenian Business Register (AJPES – The Agency of the Republic of Slovenia for Public Legal Records and Related Services), acquired by the competent authority.
2. Business premises
In order to pursue the activity, business premises must be ensured by the service provider.
3. Clean criminal record of the operator
The person who operates the activity and is the legal representative of the applicant may not be a person who has been convicted of an economic crime or a crime against the security of legal transactions, or a person who has been prohibited from the selling or brokerage of travel packages by way or a court order, for as long as the prohibition is in effect.
Supporting evidence
Extract from criminal records kept by the Ministry of Justice.
4. Suitable education and work experience of the operator
The person who operates the activity and is the legal representative of the applicant shall have:
- at least post-secondary vocational education and three years work experience in this activity.
The condition shall also be considered to be met if the operator has provided tour operator services: - for six consecutive years in a self-employed capacity or as a manager of an undertaking for six consecutive years, and the pursuit of the activity did not cease more than ten years before the date of lodging of the application for the issuing of the licence for the organization of travel packages, or
- for three consecutive years in a self-employed capacity or as a manager of an undertaking where the operator can prove that he/she has received at least three years’ prior training for this activity, attested by a nationally recognized certificate or regarded by a competent professional body as fully satisfying the requirements, or
- for four consecutive years in a self-employed capacity or as a manager of an undertaking where the operator can prove that he has received at least two years’ prior training for this activity, attested by a nationally recognized certificate or regarded by a competent professional body as fully satisfying the requirements; or
- for three consecutive years in a self-employed capacity or as a manager of an undertaking where the operator can prove that he/she has pursued this activity for five years in an employed capacity, and that the pursuit of the activity did not cease more than ten years before the date of lodging of the application for the issuing of the licence for the provision of tour operator services; or
- for five consecutive years in a self-employed capacity or as a manager of an undertaking where the operator can prove that he/she has received at least three years’ prior training for this activity, attested by a nationally recognized certificate or regarded by a competent professional body as fully satisfying the requirements; or for six consecutive years in a self-employed capacity or
- as a manager of an undertaking where the operator can prove that he/she has received at least two years’ prior training for this activity, attested by a nationally recognized certificate or regarded by a competent professional body as fully satisfying the requirements.
Supporting evidence
Certificate of completed education, Employment contract or certificate of payment of pension insurance contributions
5. Insurance for the compensation of damages
The service provider shall have insurance to cover any damage to the consumer resulting from the failure to perform or the improper performance of the contract.
The contract concluded with a bank or an insurance company shall set the total amount of cover at EUR 41,730.
Supporting evidence
- Bank guarantee or insurance policy
6. Insurance for the event of insolvency
The service provider shall have insurance for the event of insolvency which will cover the costs of repatriation of consumers and transport to their place of residence or place of departure if the tour operator is unable to cover these costs.
The contract for such insurance shall be concluded for the total amount of cover of EUR 41,730.
Supporting evidence
Comfort letter for insolvency
For more information on how to establish a tourist agency in Slovenia, please do not hesitate to contact us: http://www.sibiz.eu/contact.html